Silicon development, metaphorically speaking...
"In any new technology, there are always many problems, but you overcome them one at a time, and when you overcome them all you have a product." Ghavam Shahidi, Director of Silicon Technology at IBM
I think you could very easily replace "techology" with "system" in the quote above and come up with a great description of enterprise IT. A long period after the implementation of any software, be it bespoke or off-the-shelf, there is going to be lots of messing until its settled into its environment.
Quite a few of my clients have hit that point right now, and they're all about to panic as they realise that things aren't quite as easy as they envisaged.
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